AE LED is committed to delivering products safely and on time. This Shipping Policy explains our shipping process, timelines, and related terms.
Shipping Locations
We currently ship products across India. For bulk orders or special delivery requirements, customers are requested to contact us before placing the order.
Order Processing Time
Orders are usually processed within the standard business working days after confirmation of payment. Processing time may vary depending on product availability and order volume.
Shipping Method
Products are shipped through reliable courier and logistics partners. The selection of courier service is at the discretion of AE LED to ensure safe and timely delivery.
Delivery Time
Delivery timelines are estimated and may vary depending on the destination, courier service, weather conditions, or unforeseen circumstances. AE LED is not responsible for delays caused by third-party courier services.
Shipping Charges
Shipping charges, if applicable, will be clearly mentioned at the time of checkout or order confirmation. Charges may vary based on order value, product weight, and delivery location.
Damaged or Lost Shipments
If a product is received in a damaged condition, customers must inform AE LED within the specified time after delivery and provide supporting images or videos. AE LED will assist in resolving the issue as per applicable policy.
Incorrect Address or Delivery Failure
Customers are responsible for providing accurate shipping details. AE LED shall not be liable for delivery delays or failures due to incorrect or incomplete address information provided by the customer.
Tracking Information
Once the order is shipped, tracking details may be shared with the customer via email or message, subject to courier service availability.
Changes to Shipping Policy
AE LED reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon being posted on the website.
Contact Information
For any questions regarding shipping, please contact us at:
Email: info@aeled.in
Phone: +91 95554 80825
Address: Gulabi Bagh, New Delhi, India